Today the Human Rights Commission released an updated version of its Guidelines on Developing Human Rights Policies and Procedures (previously called Developing Procedures to Resolve Human Rights Complaints within Your Organization).
This Policy contains the Ontario Human Rights Commission’s interpretation of provisions of the Ontario Human Rights Code relating to organizational policies and procedures to prevent and address human rights issues.
Commission policies and guidelines set standards for how individuals, employers, service providers and policy makers should act to ensure compliance with the Code. They are important because they represent the Commission’s interpretation of the Code at the time of publication.
The purpose of this publication is to provide some practical guidance to organizations in developing effective and fair policies, procedures and practices to prevent human rights infringements and to respond to human rights issues, such as harassment, discrimination, and accommodation needs. Employers, housing providers, governments and service providers all have an obligation to ensure that human rights are respected, and can benefit from the information provided in this publication.