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Goods, services and facilities

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper.

Relevant policies and guides:

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper.

Relevant policies and guides:

The Ontario Human Rights Commission (OHRC) and the Human Resources Professionals Association recently held a webinar on a human rights approach to the COVID-19 pandemic. In employment and in delivering services, discrimination (including harassment) against any persons or communities related to COVID-19 is prohibited when it involves a ground under the Ontario Human Rights Code, such as race, age, citizenship, sex, etc.
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Employers must recognize their human rights obligations and consider the potential disproportionate impacts of COVID-19 on the vulnerable groups they employ or serve. In employment and in delivering services, discrimination (including harassment) against any persons or communities related to COVID-19 is prohibited when it involves a ground under the Ontario Human Rights Code, such as race, age, citizenship, sex, etc.
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Today, the Ontario Human Rights Commission (OHRC) filed a motion with the Human Rights Tribunal of Ontario (HRTO) for an order to hold Ontario accountable for failing to meet its legal obligations to keep prisoners with mental health disabilities out of segregation.
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I am writing today to stress the important role that human rights principles should play in any reviews of Ontario government and long-term care service provider responses to the COVID-19 pandemic.
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The Ontario Human Rights Commission (OHRC) is providing this written deputation to the Toronto Police Services Board (TPSB) in response to its August 11, 2020, report on Police Reform in Toronto: Systemic Racism, Alternative Community Safety and Crisis Response Models and Building New Confidence in Public Safety and the recommendations it contains (Police Reform Report), which are being considered for approval at its August 18, 2019, meeting.
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A Disparate Impact, the second interim report in the Ontario Human Rights Commission’s inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service (TPS), confirms that Black people are more likely than others to be arrested, charged, over-charged, struck, shot or killed by Toronto police.
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A Disparate Impact, the second interim report in the Ontario Human Rights Commission’s inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service (TPS), confirms that Black people are more likely than others to be arrested, charged, over-charged, struck, shot or killed by Toronto police.
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Remarks by Interim Chief Commissioner Ena Chadha at the August 10, 2020, news conference on the release of A Disparate Impact: Second interim report on the inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service.
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On August 10, 2020, the Ontario Human Rights Commission (OHRC) will release two new reports arising from its inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service.
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The Ontario Human Rights Commission (OHRC) is writing to express its concern about the anti-loitering by-law that is currently being considered by Kenora City Council. The OHRC urges Kenora City Council to reject this by-law, which will likely have a disproportionate impact on vulnerable and homeless people in Kenora, the large majority of whom are Indigenous peoples. Moreover, the by-law will not solve the homelessness crisis or other social issues facing Kenora.
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