Goods, services and facilities

We thank the Toronto Police Services Board (TPSB) for listening to concerns raised by the Ontario Human Rights Commission (OHRC) and other advocacy and community groups in previous deputations. In particular, we acknowledge that the TPSB has set out a definition of public safety as well as disciplinary measures in the event that the policy is breached.   However, we have concerns about the policy as drafted, including those described below.    

The Toronto Police Services Board’s Draft Policy is an important step in its efforts to monitor and oversee reforms to the current approach to Community Contacts. The Draft Policy refers to important principles including disengagement, rights knowledge, and compliance with the Human Rights Code and the Charter. We agree that surveys to gauge public satisfaction regarding street checks, and data collection in a separate database to monitor for racial bias in street checks, are valuable.

February 2014 - People with mental health disabilities are often among the most vulnerable people in Ontario. Many face a unique set of challenges where they live, in workplaces, or in our communities. When people are in crisis they also present a unique set of challenges to police services when considering the use of force. This leads to many concerns from a human rights perspective. It is not the role of the Ontario Human Rights Commission (OHRC) to comment on individual cases – we leave it to other experts to resolve these. But it is our role to look at common themes and concerns, and offer ways to move forward.

December 2013 - The purpose of this guide is to provide organizations with some practical help for developing effective and fair ways to prevent human rights infringements, and for responding to human rights issues such as harassment, discrimination and accommodation needs. Employers, landlords and service providers all have an obligation to make sure that human rights are respected, and can all benefit from the information provided in this publication.

The Ontario Human Rights Commission today called on the Government of Ontario, police services and others to implement the Coroner’s inquest recommendations into the deaths of Reyal Jardine-Douglas, Sylvia Klibingaitis, and Michael Eligon.

February 2014 - People with mental health disabilities are often among the most vulnerable people in Ontario. Many face a unique set of challenges where they live, in workplaces, or in our communities. When people are in crisis they also present a unique set of challenges to police services when considering the use of force. This leads to many concerns from a human rights perspective. It is not the role of the Ontario Human Rights Commission (OHRC) to comment on individual cases – we leave it to other experts to resolve these. But it is our role to look at common themes and concerns, and offer ways to move forward.

December 2013 - Under the Code, all organizations are prohibited from treating people unfairly because of Code grounds, must remove barriers that cause discrimination, and must stop it when it occurs. Organizations can also choose to develop “special programs” to help disadvantaged groups improve their situation. The Code and the Canadian Charter of Rights and Freedoms both recognize the importance of addressing historical disadvantage by protecting special programs to help marginalized groups. The Supreme Court of Canada has also recognized the need to protect “programs” established by legislation that are designed to address the conditions of a disadvantaged group.

January 2014 - The Ontario Human Rights Commission (OHRC) has used a range of its functions to reduce and eliminate discrimination relating to land use planning. However, to meet Ministry goals and be consistent with Ontario’s Human Rights Code, the land use planning and appeal system needs to incorporate a human rights lens and provide human rights-related information, education and resources to those who implement and use the system. Planners and decision-makers throughout the system and in municipalities will benefit from clear guidance from the Province.

Recreational clubs such as sports clubs may give different services or charge different fees to persons based on sex, marital status or family status. For example, special family rates in a community centre or women-only sections of a gym are permitted under the Code.

This section allows separate washrooms, examination areas, change rooms and other services that are men-only or women-only. Trans people should be provided access to facilities that are consistent with their lived gender identity.[34] [34] For more information, see the OHRC’s Policy on discrimination and harassment because of gender identity (2000).