Case summary highlights
The following are highlights of some of the significant decisions, settlements, and cases over the past year in which the Commission was involved.
Commission settlements and orders
Toronto District School Board (Commission Settlement)
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Fact sheet: Ontario Human Rights Commission statistics for the year ending March 31, 2006
Public contact with the Commission
The Commission provides information to tens of thousands of Ontarians. Last year, Commission staff dealt with over 43,000 inquiries by telephone, 1,760 by letter, and 760 in-person visits. It also received 824,887 individual visits to its website. In addition, the Commission’s public education activity on its policies and the Code reached a further 10,428 people. These contacts resulted in 2,399 new complaints being filed at the Commission.
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3. Background
3.1 An overview of North Bay’s Residential Rental Housing Licensing By-law
The bylaw is being rolled out in phases, with city-wide compliance set for 2016. The City first applied its bylaw to neighbourhoods with high student populations: those adjacent to Nipissing University and Canadore College.
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2. Inquiry methodology
The OHRC used surveys to collect information from tenants, landlords and organizations that help people who are looking for rental housing. Targeted outreach for this project included making surveys available on the OHRC website, and emailing them directly to agencies that work with vulnerable people in the North Bay community.
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Tables
Table 1: New Complaints Filed by Social Area and Grounds Cited
(Total = 2,399)
Accommodation
8
21
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Report on the inquiry into rental housing licensing in the City of North Bay
May 2013 - The City of North Bay’s rental housing licensing bylaw was enacted on January 1, 2012 and came into effect on May 1, 2012. Among other things, this bylaw imposed a bedroom cap, gross floor area requirements and a licensing fee on certain rental units. The OHRC was concerned that the bylaw might reduce the availability of low-cost rental housing and in turn disadvantage groups protected under the Ontario Human Rights Code (the Code) who rely on that housing. As a result, the OHRC initiated an inquiry to learn more.
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Accountability framework 2005-2006
Commitments 2005-2006
Achievements 2005-2006
Commitments 2006-2007
Enforcement
The "call abandoned rate" for Inquiries will be less than 25%
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Corporate services
The Commission plans and implements ongoing organizational improvement and staff training initiatives in order to better serve the people of Ontario. In 2005-06:
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Promotion and partnership
The Commission engages in a wide range of educational activities and partnership initiatives, such as public awareness campaigns, presentations, workshops and conferences. It also engages in national and international cooperation, participates in intergovernmental task forces, and receives delegations from around the world.
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Policy development
Development of policy statements is central to the Commission’s work to eliminate discrimination and to protect, promote, and advance human rights. Commission policies and guidelines:
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Reforming Ontario’s human rights system
At his annual press conference in July 2005, Chief Commissioner Norton re-iterated the urgent need for improving Ontario’s human rights system in order to deal with a growing caseload. Strengthening the Commission's capacity to promote and protect human rights is also central to building stronger safer communities.
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Commission-initiated advice, inquiry and complaints
The Commission favours a voluntary and cooperative approach to protecting and promoting human rights and resolving complaints. The Commission uses its broad mandate under section 29 of the Code to provide advice to organizations, review legislation for compliance with the Code, and inquire into situations that may have a negative impact relating to a Code ground.
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Litigation
Once a case is referred to the Human Rights Tribunal of Ontario, the Commission litigates the case, representing the public interest in the protection, promotion and advancement of human rights. In most cases, Commission counsel assist the complainant through the process by preparing the witnesses, pleadings, motions, and calling the evidence.
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The Commission’s mandate
The Ontario Human Rights Commission (the “Commission”) is an independent, arm's length agency of the provincial government, accountable to the Legislature through the Attorney General. As Canada’s oldest Commission, it was established in 1961 to administer the Ontario Human Rights Code (the “Code”). The Commission's mandate is to protect, promote and advance human rights in Ontario, and this mandate is central to building stronger, safer communities.
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Message from the Chief Commissioner
I am pleased to report on the activities of the Ontario Human Rights Commission for the period April 1, 2005 to March 31, 2006.
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For more information on rental housing licensing
The following resources are available online...
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Room for everyone: Conclusion
Bylaws that limit housing availability for Code-protected groups could be found to be discriminatory. The Ontario Municipal Board discussed this concept in Kitchener (City) Official Plan Amendment No. 58. In that case, the Board investigated a municipal initiative to decrease the “over-concentration” of "single person, low-income households" and "residential care facilities and social/ supportive housing" in certain areas. The City argued that there was no discrimination because, among other things, “people [could] just go elsewhere.
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Avoiding the discriminatory impacts of rental housing licensing
When drafting, reviewing and monitoring licensing bylaws, municipal planners should apply a human rights lens, to see if they might have an impact on Code-protected groups. Situations can change, and so municipalities should regularly monitor for these impacts.
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The Ontario Human Rights Code and licensing
Rental housing bylaws discriminate if they cause someone to be disadvantaged in a protected social area – like housing – because of the person’s association with a protected ground. If a bylaw is found to be discriminatory, a municipality would have to show that the absence or variation of the bylaw would cause them “undue hardship” in terms of health and safety or cost ramifications.
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What the legislation says about licensing
Room for everyone: Human rights and rental housing licensing
May 2013 - Room for everyone: Human rights and rental housing licensing addresses how licensing provisions in municipal bylaws may disadvantage groups protected by Ontario’s Human Rights Code (the Code), gives an overview of human rights responsibilities in licensing rental housing, and makes recommendations to help municipalities protect the human rights of tenants.
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Financial Statement
1999-2000 Actual Year-End Financial Position ($’000)
1999-00
Printed
Estimates
Year-End
Budget
Adjustments
Revised
Budget
Mar. 31, 2000
Actual
Expenditure
Mar. 31, 2000
1999-00
Interim
Year-End
Variance
% of Revised
Budget
Salaries & Wages
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Board of inquiry decisions and settlements
Decisions
Breach of Settlement
Brad Bergman v. 474134 Ontario Limited, c.o.b. as Westwind Inn, Kristi Jensen
Ethnic Origin
Quereshi v. The Board of Education for the City of Toronto
Alfred Abouchar v. Metropolitan Toronto School Board et al.
Handicap
Bob Brown v. Famous Players Inc. and Capital Square Theatre)
Race
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