This section includes contact information for various government bodies that monitor both tenancy and human rights issues. Tenants have a number of options for making complaints:
Human Rights Tribunal of Ontario
To file a human rights claim, tenants or prospective tenants can contact the Human Rights Tribunal of Ontario at:
Toll Free: 1-866-598-0322
TTY: 416-326-2027 or Toll Free: 1-866-607-1240
Human Rights Legal Support Centre
If they need legal help with a human rights claim, tenants or prospective tenants can contact the Human Rights Legal Support Centre at:
Toll Free: 1-866-625-5179
TTY: 416-314-6651 or Toll Free: 1-866-612-8627
Ontario Human Rights Commission
The OHRC’s website offers a wide variety of information on human rights and housing, for tenants, landlords, housing providers and decision-makers.
Ministry of Municipal Affairs and Housing
Tenants or prospective tenants having problems with a landlord can contact the Ministry’s Investigation and Enforcement Unit at 1-888-772-9277, or can apply for help through the Landlord and Tenant Board.
If people have inquiries about land use planning in Ontario or the tools described in this guide, they can contact one of the Ministry’s five regional offices:
Northwestern (Thunder Bay)