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How far does the duty to accommodate go? (fact sheet)

2000 - Business inconvenience, resentment or hostility from other co-workers, the operation of collective agreements and customer "preferences" cannot be considered in the accommodation process. When a person with a disability needs supports in order to work, use a service or access housing, the employer, service provider or landlord has a duty to provide these supports. There are limits to this duty, and these limits are called undue hardship.

Refusal to print stationery containing the words "gay and lesbian" ruled discriminatory

March 20, 2000

Toronto - On February 24, a Board of Inquiry ordered Imaging Excellence, a printing company, and its owner, Scott Brockie, to provide printing services to gays and lesbians and their organizations and awarded damages of $5000 in total payable to Ray Brillinger and the Canadian Lesbian and Gay Archives, a customer of Imaging Excellence. In its earlier decision released on September 29th, 1999, the Board determined that Imaging Excellence and Mr. Brockie discriminated against Mr. Brillinger when it refused to provide printing services to the Archives.

Discussion paper: Human rights issues in insurance

October 1999 - The objective of the Paper is twofold: to promote dialogue on protecting human rights in the insurance industry and to examine alternatives to current practices by obtaining input from experts, regulators and consumers. Access to insurance in our society raises significant issues about distributive justice and fairness in the public sphere, issues that have received scant attention in Canada and in Ontario where rate setting has traditionally been viewed as a private matter.

OHRC Insurance consultation cover letter

October 14, 1999 - Insurance practices routinely make distinctions based on, among other things, gender, age, marital status and disability. While many of these distinctions are based on valid business practices, others raise questions and concerns. These concerns relate to the existence of non-discriminatory alternatives to current practices and about respect for human rights.

OHRC letter to the former Ontario Insurance Commission

From: Discussion paper: Human rights issues in insurance

November 28, 1997 - In accordance with PART IV, s.36 of the Ontario Insurance Commission’s (“the OIC”) Rules of Practice and Procedure for Commissioner, Superintendent and Advisory Board Hearings, the Ontario Human Rights Commission (“the Commission”) submits this letter of comment with respect to the public hearing to be held on an application filed by (the insurer) for an automobile insurance classification system and automobile insurance rates.

Policy on scholarships and awards

July 1997 - This policy deals with scholarships or other forms of awards or grants that are available only on a limited basis to individuals who are identified by a ground set out in the Code. These grounds include race, sex, colour, religion, age and ethnic origin, to name a few. These types of scholarships or awards are called "exclusionary" because only certain individuals can apply for them, while others, who do not share the same characteristics, are excluded.

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