February 2014 - People with mental health disabilities are often among the most vulnerable people in Ontario. Many face a unique set of challenges where they live, in workplaces, or in our communities. When people are in crisis they also present a unique set of challenges to police services when considering the use of force. This leads to many concerns from a human rights perspective. It is not the role of the Ontario Human Rights Commission (OHRC) to comment on individual cases – we leave it to other experts to resolve these. But it is our role to look at common themes and concerns, and offer ways to move forward.
Goods, services and facilities
You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:
- stores, restaurants and bars
- hospitals and health services
- schools, universities and colleges
- public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
- services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
- services provided by insurance companies
- classified advertisement space in a newspaper.
Relevant policies and guides:
November 3, 2014 - Dear Dr. Mukherjee, Thank you for this opportunity to contribute to the important discussion regarding the job specification and expectations for Toronto’s next Chief of Police.
August 22, 2014 - Dear Minister, Please find attached the Ontario Human Rights Commission’s (OHRC) submission in response to Ministry of Government and Consumer Services’ consultation regarding change of sex designation on a birth registration of a minor.
February 6, 2015 - Your Worship, I was pleased to learn that on January 20th at a special session, councilors did not pass an interim control bylaw to prohibit the opening of methadone clinics in the Town of Greater Napanee.
February 19, 2015 - Dear Dr. Leet, The Ontario Human Rights Commission (OHRC) has reviewed the College of Physicians and Surgeons of Ontario’s (CPSO) new draft policy, Professional Obligations and Human Rights.
May 30. 2016 - In support of your important responsibility to provide input to the Ontario Police College on the development of this training, we would like to highlight our view that training specific to racial profiling must be provided for it to be successful and for there to be meaningful change.
June 15, 2016 - Dear Minister Orazietti, Congratulations on your appointment as Minister of Community Safety and Correctional Services. The Ontario Human Rights Commission (OHRC) is looking forward to working closely with you, especially as you continue to review the use of segregation within provincial jails, as well as the treatment of immigration detainees held in provincial custody.
April 6, 2016 - Dear Minister, I write in regard to your Ministry’s current consultation involving certain provincial and demonstration schools for students with disabilities. Under Ontario’s Human Rights Code, students with disabilities have a right to be free from discrimination. This includes the duty to accommodate students’ disability related needs. That duty also covers the accommodation process and everyone involved.
July 8, 2016 - In pursuit of our public interest mandate, section 31 of the Code authorizes the OHRC to request production of documents and gather other information as part of an inquiry. Pursuant to section 31, we are writing to request that you review employee dress codes in your Ontario operations, remove any discriminatory requirements, and provide documentation showing that you have done this.
March 30, 2017 - Dear Mayor Canfield, thank you for taking the time to meet with us on February 15 in Kenora. As you know, we met with various members of the local Indigenous community at the Ne-Chee Friendship Centre, visited the Kenora Jail and met with Treaty 3 Grand Chief Francis Kavanaugh. During these visits we heard about challenges faced by Indigenous people related to education, child welfare, policing, corrections, and housing.