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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. Submission of the Ontario Human Rights Commission to the Ministry of the Solicitor General on the proposed amendments to Regulation 778 under the Ministry of Correctional Services Act

    June 4, 2021 – On April 23, 2021, Ontario’s Ministry of the Solicitor General announced proposed amendments to Regulation 778 under the Ministry of Correctional Services Act, which governs the operation of Ontario’s adult correctional institutions. The Ontario Human Rights Commission welcomes the opportunity to provide this submission, which focuses primarily on the segregation amendments.

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