You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:
Relevant policies and guides:
Toronto - Following through on its commitment to help educational institutions, teachers, and parents better understand the duty to accommodate students with disabilities in Ontario’s schools, colleges and universities, Chief Commissioner Keith Norton announced the release of Guidelines on Accessible Education today.
Toronto - In a statement marking the first anniversary of the Ontario Human Rights Commission’s report, Paying the Price: The Human Cost of Racial Profiling, Chief Commissioner Keith Norton noted that a lot of work still needs to be done to address racial profiling.
Toronto - I am writing to express concern over recent comments attributed to the Honourable Irwin Cotler urging provinces to allow public officials who are licensed to perform marriage ceremonies to refuse to perform this service for same-sex couples. As you know, the Ontario Human Rights Commission (the “Commission”) intervened in the Same Sex Marriage Reference before the Supreme Court of Canada to protect the right of gay and lesbian Canadians to get married. In this regard, the Commission agreed with the Attorney General of Canada’s position that requiring a religious official to perform a marriage ceremony that does not accord with his or her religious beliefs about marriage would violate section 2(a) of the Charter of Rights and Freedoms (the “Charter”).
Toronto - The home buyer, who uses a wheelchair, was purchasing a new home from the builder, but required a number of alterations to the standard design in order to make the premises accessible. There was an issue as to whether the builder’s policies and procedures appropriately considered accessibility changes upfront either in the contract of purchase and sale, or in the floor plan drawings. This would mean that a home buyer would have to first purchase the standard home, and then meet with a design consultant to discuss potential alterations, with no assurances that the home could be made accessible. The complaint was neither investigated nor referred to the Ontario Human Rights Tribunal for a hearing. Rather, Mattamy Homes decided to resolve the issue in a direct and positive manner.
2005 - All Ontarians have the right to be free from harassment in the workplace or in housing accommodation because of, among other things, race, colour, ancestry, place of origin, ethnic origin, citizenship and creed. While the Ontario Human Rights Code (the “Code”) doesn’t explicitly prohibit harassment in the areas of services, goods and facilities, contracts or membership in trade and vocational associations, the Commission will treat racial harassment in such situations as a form of discrimination and therefore a breach of the Code.
Toronto - The Ontario Human Rights Commission (the “Commission”) has initiated a complaint against the Ministry of Education (the “Ministry”) and the Toronto District School Board (the “TDSB”) alleging that the application of the Safe Schools Act and related school discipline policies is having a disproportional impact on racialized students and students with disabilities.
Toronto - The Ontario Human Rights Commission (the “Commission”) has settled a Thunder Bay case concerning discrimination based on sexual orientation. A mediated agreement between the parties involved will result in increased education and understanding around sexual diversity issues for students and staff of the Lakehead District School Board (the “Board’).
October 2005 - The Dufferin-Peel Catholic District School Board (the “Board’) agrees that, when teachers or school administrators are alleged to have made inappropriate remark(s) toward a student regarding that student's race, colour, ethnic origin, place of origin, creed, or disability, or other grounds as protected by the Ontario Human Rights Code , or to have purposefully failed to appropriately accommodate the needs of disabled students, the Board shall investigate the allegations and implement measures, where appropriate, to ensure accountability. Such measures shall include, in appropriate circumstances, discipline up to and including termination.
Toronto - The Ontario Human Rights Commission has reached a positive settlement in a human rights complaint involving the former Board of Education for the City of Scarborough, which merged with other school boards in 1998 to form the current Toronto District School Board (“the Board”).
