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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. 2021 year-end highlights: A brief look at OHRC’s work this year

    December 22, 2021

    2021 has been a year of recovery, human rights challenges and adapting to the new normal. Through it, the Ontario Human Rights Commission has relentlessly continued to address pervasive inequities and systemic discrimination and racism with measures grounded in the Ontario Human Rights Code. As the journey continues, take a moment to look at some of the highlighted work of the OHRC from 2021.

  2. OHRC letter to Minister of Colleges and Universities to support access to menstrual hygiene products in universities and colleges

    March 8, 2022

    I am writing to reinforce the Toronto Youth Cabinet’s call on the Ministry of Colleges and Universities to support all Ontario colleges and universities in providing free access to menstrual hygiene products to students.

  3. OHRC files human rights application related to deaths of Joey Knapaysweet, Agnes Sutherland

    February 5, 2020

    On the second anniversary of the deaths of Joey Knapaysweet and Agnes Sutherland, the Ontario Human Rights Commission (OHRC) announced it has filed an application with the Human Rights Tribunal of Ontario (HRTO) alleging discrimination based on Indigenous ancestry by public service providers in Timmins, Ontario. 

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