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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. Ontario Human Rights Commission Written Deputation to the Toronto Police Services Board re: Policy on Race-Based Data Collection, Analysis and Public Reporting

    September 19, 2019

    The Ontario Human Rights Commission (OHRC) welcomes the opportunity to provide a written deputation to the Toronto Police Services Board (TPSB) on its Policy on Race-Based Data Collection, Analysis and Public Reporting, which is being considered for approval at its September 19, 2019 meeting.

  2. Ontario Human Rights Commission Submission to the Toronto Police Services Board re: Draft Policy on Race-Based Data Collection, Analysis and Public Reporting

    September 4, 2019

    The Ontario Human Rights Commission (OHRC) welcomes the opportunity to provide a submission to the Toronto Police Services Board (TPSB) on its Draft Policy on Race-Based Data Collection, Analysis and Public Reporting (Draft Policy).

  3. OHRC settlement addresses harmful impact of stereotypes on Indigenous youth

    December 13, 2018

    Toronto – After the Human Rights Tribunal of Ontario invited the OHRC to intervene in the case of Gallant v Mississauga, the OHRC reached a settlement with the City of Mississauga and the Applicant, Bradley Gallant. The settlement addresses the harmful impact of stereotypes on Indigenous youth by requiring Mississauga to remove from its sports facilities all Indigenous-themed mascots, symbols, names and imagery related to non-Indigenous sports organizations.

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