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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. Message from Ruth Goba – Statement on International Women’s Day

    March 6, 2015

    Forty years ago, the United Nations declared March 8 as International Women’s Day. It is a day to celebrate women and their achievements, reflect on the progress towards equality, and promote an Ontario and world where there is true gender equality.

    While we join the world in observing this day and honouring our mothers, wives, sisters, daughters, allies and friends, we know that we still have work to do at the Ontario Human Rights Commission.

    Our work is not done when one in two Canadian women report having experienced some form of violence in their lifetime.

  2. Message from Interim Chief Commissioner Ruth Goba – Global Accessibility Awareness Day

    May 21, 2015
    Toronto2015: Let’s build an accessibility legacy

    The upcoming Pan Am and Parapan Am Games are an exciting opportunity to showcase the many ways Ontario is a world leader. One notable accomplishment should be our ability to welcome and include guests and residents of all backgrounds and abilities. The Games offer a good opportunity to raise awareness about what Ontario and its municipalities are doing to promote and enhance accessibility.

  3. Opinion Editorial: Political will needed to end carding

    May 23, 2015

    Editor, The Toronto Star

    This week Mark Saunders was sworn in as Chief of the Toronto Police Service. He arrived amid a controversy that marred his predecessor’s final days and one that refuses to go away – the police procedure commonly known as “carding.” As Chief Saunders starts down this new road he has a choice – to hear the voices of the community and work to end racial profiling or to allow a deeply troubling practice to continue.

  4. Letter to Frank Fabiano, Chief Administrative Officer of the City of Thorold re: Black Hawk warrior image

    July 16, 2014

    Frank Fabiano
    Chief Administrative Officer, City of Thorold

    Dear Mr. Fabiano,

    I am writing in response to your request for advice regarding the issue raised by people of Aboriginal heritage in your community who find objectionable the current Black Hawk warrior image used by local hockey teams and their associations in Thorold, Ontario.

  5. Correction: Toronto Police Service body–worn camera pilot project

    May 27, 2015

    Toronto - Several news outlets have recently quoted a Toronto Police Service (TPS) news release regarding body-worn cameras: http://torontopolice.on.ca/newsreleases/31840

    That release says, in part:

    The Service has partnered with the Information & Privacy Commissioner, the Ontario Human Rights Commission, the Ministry of the Attorney General and the Toronto Police Association to develop a procedure that addresses issues of privacy, retention, and disclosure. 

    This statement is not accurate.

  6. Letter to Chief Paul Cook, Ontario Association of Chiefs of Police (OACP) President

    August 1, 2014

    Chief Paul Cook
    President, Ontario Association of Chiefs of Police

    Dear Chief Cook,

    On behalf of the Ontario Human Rights Commission (OHRC), I would like to congratulate the Ontario Association of Chiefs of Police (OACP) for its updated version of the LEARN Guideline for Police Record Checks with a clearer presumption against disclosure of non-conviction records.

  7. Letter to Chief Nathalie Prouvez, Office of the High Commissioner for Human Rights, United Nations

    February 20, 2015

    Nathalie Prouvez, Chief
    Office of the High Commissioner for Human Rights
    United Nations

    Dear Ms Prouvez,

    The Ontario Human Rights Commission (OHRC) welcomes the opportunity to provide input into your study on the right to participation in political and public affairs, as enshrined in article 25 of the International Covenant on Civil and Political Rights and in other international human rights treaties.

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