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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. Right to Read by the numbers

    The Right to Read report has garnered sustained and significant public interest and support from provincial, national and international audiences. The response has been overwhelmingly positive with leading reading experts and equality rights advocates from Canada and around the world acknowledging the report’s accuracy and significance.

  2. OHRC statement on human rights, extreme heat waves and air conditioning

    August 19, 2022

    The Ontario Human Rights Commission calls on the Government of Ontario to include air conditioning as a vital service, like the provision of heat, under RTA regulations and to establish a provincial maximum temperature to make sure that vulnerable Code-protected tenants are protected against threats of eviction for using safely installed air conditioning units.

  3. OHRC letter to Town of Kingsville on migrant worker housing

    June 24, 2022

    The OHRC understands that the Town of Kingsville’s study, Kingsville Temporary Foreign Worker – Final Report, has now been completed and will be discussed by Council on Monday June 27, 2022. Upon reviewing the study and the proposed recommendations, the OHRC is very concerned that the recommendations would, if implemented, continue to create discriminatory barriers to migrant workers living as full members of the Kingsville community.

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