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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. A collective impact: Remarks by Chief Commissioner Renu Mandhane (2018)

    From: Public interest inquiry into racial profiling and discrimination by the Toronto Police Service

    Toronto - On International Human Rights Day (December 10, 2018), the OHRC released A collective impact, the interim report on its inquiry into racial profiling and racial discrimination of Black persons by the Toronto Police Service. Read OHRC Chief Commissioner Renu Mandhane's remarks.