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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. OHRC submission to the Ministry of Community Safety and Correctional Services on street checks

    December 11, 2015

    The Ontario Human Rights Commission (OHRC) welcomes the opportunity to comment on the Draft Regulation on street checks of the Ministry of Community Safety and Correctional Services (Ministry). We are pleased to have the support of the Human Rights Legal Support Centre (HRLSC) on this important issue.

  2. Submission of the OHRC to the Ministry of Community Safety and Correctional Services Provincial Segregation Review

    February 29, 2016 - The OHRC is concerned that segregation is being used in a manner that violates prisoners’ rights under Ontario’s Human Rights Code. As a result, the OHRC is calling upon MCSCS to end this practice and, in the meantime implement interim measures, including strict time limits and external oversight, to reduce the harm of segregation on vulnerable prisoners.

  3. Prisoners' Justice Day: Significant barriers to progress remain 42 years later

    August 10, 2016

    On August 10, 1974, Edward Nolan died by suicide in a segregation cell at Millhaven Institution in Bath, Ontario. Each year on August 10, we commemorate Prisoners' Justice Day to remember Nolan and all of the prisoners who have died in custody, and to renew calls to respect the basic human rights of prisoners housed in jails, correctional centres, and penitentiaries across the country.

  4. New OHRC report reinforces concerns about racial profiling

    May 3, 2017

    Toronto - A new report by the OHRC confirms that racial profiling is a daily reality that damages communities and undermines trust in public institutions. In Under suspicion: Research and consultation report on racial profiling in Ontario, the OHRC combines social science research with lived experiences gained through consultation with over 1,600 individuals and organizations.

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