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Goods, services and facilities

 

You have the right to be free from discrimination when you receive goods or services, or use facilities. For example, this right applies to:

  • stores, restaurants and bars
  • hospitals and health services
  • schools, universities and colleges
  • public places, amenities and utilities such as recreation centres, public washrooms, malls and parks
  • services and programs provided by municipal and provincial governments, including social assistance and benefits, and public transit
  • services provided by insurance companies
  • classified advertisement space in a newspaper. 

Relevant policies and guides:

  1. Letter to the Toronto District School Board on its Collaborative Approach to School and Community Safety Report

    December 5, 2022

    The OHRC is aware the TDSB has taken a decision to end the School Resource Officer (SRO) Program. It recognizes your obligation as a duty-holder to protect the safety of students. However, to the extent that there are bona fide and legitimate reasons to seek external help, the OHRC reminds all parties that the discussion and decision should be informed by human rights principles as set out in the Ontario Human Rights Code (the Code).

  2. Submission of the Ontario Human Rights Commission to the Ministry of the Solicitor General call for submissions on Modernizing the Regulatory Framework for Searches of People in Custody in Ontario’s Adult Correctional Institutions

     

    October 31, 2022

     

    Introduction

    On September 29, 2022, Ontario’s Ministry of the Solicitor General (Ontario) announced its proposal to create an updated regulatory framework under the Ministry of Correctional Services Act for strip searches of people in custody in Ontario’s adult correctional institutions.

    The Ontario Human Rights Commission (OHRC) supports Ontario’s decision to take steps to better regulate the use of strip searches in its correctional institutions.

  3. OHRC submission to the Ministry of the Solicitor General on the Equipment and Use of Force Regulation Amendment and implementation of modernized Use of Force Report

    In its submission on proposed government amendments to the Equipment and Use of Force Regulation and implementing a modernized Use of Force Report, the OHRC makes recommendations on reporting requirements; expanding the scope of incidents subject to use of force reporting, the level of force applied in reporting, and including the use of handcuffs; in accordance with leading practices, including additional contextual information; and providing guidance on the analysis required by section 14.7 (4) of the amended regulation. 

  4. OHRC letter and submission on Equipment and Use of Force Regulatory Amendment and Implementation of Modernized Use of Force Report

    October 30, 2022

    The OHRC’s submission to the Ministry of Solicitor General’s request for public and stakeholder input on amendments to police use of force reporting requirements in the Equipment and Use of Force Regulation as well as on a modernized Use of Force Report. 

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