2002 - Under the Ontario Human Rights Code, transit service providers have a legal responsibility to ensure that transit systems are accessible to all Ontarians. Many older persons depend of public transit services to go to work, to get to medical appointments, to go to the grocery store, to participate in recreational activities and to visit family and friends. Transit services that are not accessible can cause isolation and prevent participation of older persons in our communities.
Age is a protected ground under the Code, This means that you cannot be discriminated against because of your age where you work or live, or go to get a service. In the Code, age is defined as being 18 years or older, or age 16 or older in housing if you have withdrawn from parental control.
Some special programs and benefits, such as seniors’ discounts or youth employment programs, exist to address genuine age-related needs. However, when you are unjustifiably treated differently because of your age, that's age discrimination.