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Table 1: New Complaints Filed by Social Area and Grounds Cited
Total Number of Complaints Filed: 2,438
Accommodation |
6 |
4 |
3 |
|
|
13 |
22 |
31 |
90 |
10 |
20 |
27 |
36 |
|
7 |
16 |
7 |
5 |
297 |
168 |
7% |
Contracts |
|
1 |
2 |
|
|
|
4 |
|
2 |
1 |
4 |
|
6 |
|
3 |
4 |
1 |
|
28 |
11 |
0% |
Employment |
136 |
94 |
23 |
5 |
8 |
83 |
228 |
65 |
902 |
44 |
166 |
|
520 |
7 |
262 |
693 |
219 |
64 |
3519 |
1900 |
78% |
Services |
18 |
35 |
15 |
1 |
5 |
27 |
67 |
16 |
173 |
7 |
44 |
2 |
116 |
|
15 |
43 |
1 |
29 |
614 |
334 |
14% |
Vocational Associations |
2 |
3 |
1 |
|
|
1 |
4 |
|
16 |
|
2 |
|
10 |
1 |
2 |
6 |
1 |
2 |
51 |
25 |
1% |
Total Grounds |
162 |
137 |
44 |
6 |
13 |
124 |
325 |
112 |
1183 |
62 |
236 |
29 |
688 |
8 |
289 |
762 |
229 |
100 |
4509 |
2438 |
100% |
Percent of Ground Cited |
4% |
3% |
1% |
0% |
0% |
3% |
7% |
2% |
26% |
1% |
5% |
1% |
15% |
0% |
6% |
17% |
5% |
2% |
100% |
|
|
Percent of Total Complaints Filed |
7% |
6% |
2% |
0% |
1% |
5% |
13% |
5% |
49% |
3% |
10% |
1% |
28% |
0% |
12% |
31% |
9% |
4% |
* |
|
|
|
Age |
Ancestry |
Association |
Breach of Settlement |
Citizenship |
Creed |
Ethnic Origin |
Family Status |
Disability |
Marital Status |
Place of Origin |
Public Assistance |
Race & Colour |
Record of Offences |
Reprisal |
Sex & Pregnancy |
Sexual Harassment |
Sexual Orientation |
Sum of Categories |
Total Complaints Per Social Area |
Percentage of all Complaints |
*Note: Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed, and the corresponding percentages of total complaints exceed 100%.
Table 2: Settlements by Ground in Cases Mediated in 2001/2002
Age |
$57,743.49 |
13 |
$4,441.81 |
Ancestry |
$19,500.00 |
5 |
$3,900.00 |
Association |
$1,410.00 |
2 |
$705.00 |
Citizenship |
$2,400.00 |
2 |
$1,200.00 |
Creed |
$87,867.00 |
17 |
$5,168.65 |
Ethnic Origin |
$148,206.00 |
27 |
$5,489.11 |
Family Status |
$116,292.75 |
23 |
$5,056.21 |
Disability |
$818,369.46 |
165 |
$4,959.81 |
Marital Status |
$44,300.00 |
8 |
$5,537.50 |
Place of Origin |
$108,550.00 |
23 |
$4,719.57 |
Public Assistance |
$9,320.00 |
7 |
$1,331.43 |
Race & Colour |
$311,840.00 |
58 |
$5,376.55 |
Reprisal |
$246,637.66 |
43 |
$5,735.76 |
Sex & Pregnancy |
$578,506.64 |
120 |
$4,820.89 |
Sexual Harassment |
$224,117.40 |
43 |
$5,212.03 |
Sexual Orientation |
$59,500.00 |
13 |
$4,576.92 |
Total for All Grounds* |
$2,834,560.40 |
569 |
$4,981.65 |
|
Monetary Damages |
Number Receiving Damages |
Average |
*Note: Because complaints can involve multiple grounds, the total sum of monetary damages by ground exceeds the sum of monetary damages by complaints $ 1,635,249.51.
Table 3: Complaints Closed by Disposition and Grounds
Total Number of Complaints Closed: 1,932
Dismissed |
21 |
29 |
14 |
1 |
1 |
13 |
47 |
8 |
79 |
10 |
34 |
9 |
85 |
1 |
30 |
81 |
11 |
10 |
484 |
249 |
13% |
Failed to provide Evidence |
4 |
2 |
|
|
1 |
|
2 |
3 |
12 |
1 |
3 |
1 |
14 |
|
5 |
20 |
5 |
1 |
74 |
35 |
2% |
Not Dealt With – (Sect. 34) |
23 |
21 |
2 |
1 |
1 |
17 |
56 |
2 |
98 |
6 |
37 |
1 |
92 |
2 |
19 |
30 |
6 |
9 |
423 |
218 |
11% |
Referred to Board of Inquiry |
|
4 |
|
1 |
2 |
1 |
8 |
2 |
22 |
1 |
5 |
4 |
16 |
|
7 |
26 |
8 |
1 |
108 |
60 |
3% |
Resolved |
29 |
20 |
2 |
|
1 |
11 |
43 |
14 |
129 |
6 |
28 |
6 |
103 |
|
34 |
103 |
23 |
6 |
558 |
296 |
15% |
Settled |
52 |
43 |
4 |
|
2 |
41 |
113 |
48 |
387 |
17 |
85 |
8 |
252 |
1 |
111 |
349 |
128 |
22 |
1663 |
851 |
44% |
Withdrawn |
15 |
12 |
9 |
1 |
1 |
5 |
26 |
13 |
91 |
3 |
14 |
4 |
57 |
|
25 |
88 |
25 |
5 |
394 |
223 |
12% |
Total |
144 |
131 |
31 |
4 |
9 |
88 |
295 |
90 |
818 |
44 |
206 |
33 |
619 |
4 |
231 |
697 |
206 |
54 |
3704 |
1932 |
100% |
Percentage |
4% |
4% |
1% |
0% |
0% |
2% |
8% |
2% |
22% |
1% |
6% |
1% |
17% |
0% |
6% |
19% |
6% |
1% |
100% |
|
|
|
Age |
Ancestry |
Association |
Breach of Settlement |
Citizenship |
Creed |
Ethnic Origin |
Family Status |
Disability |
Marital Status |
Place of Origin |
Public Assistance |
Race & Colour |
Record of Offences |
Reprisal |
Sex & Pregnancy |
Sexual Harassment |
Sexual Orientation |
Sum of Categories |
Total for All Complaints |
Percentage of all Complaints |
Note: Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed.
Table 4: Complaints Closed by Disposition and Grounds
Total Number of Complaints Closed: 1,932
Dismissed |
24 |
3 |
155 |
61 |
6 |
249 |
249 |
13% |
Failed to provide Evidence |
3 |
|
28 |
3 |
1 |
35 |
35 |
2% |
Not Dealt With (Sect. 34) |
20 |
|
112 |
71 |
15 |
218 |
218 |
11% |
Referred to Board of Inquiry |
5 |
1 |
50 |
3 |
1 |
60 |
60 |
3% |
Resolved |
30 |
|
219 |
43 |
4 |
296 |
296 |
15% |
Settled |
54 |
|
727 |
68 |
2 |
851 |
851 |
44% |
Withdrawn |
18 |
4 |
180 |
21 |
|
223 |
223 |
12% |
Total |
154 |
8 |
1471 |
270 |
29 |
1932 |
1932 |
100% |
Percentage |
8% |
0% |
76% |
14% |
2% |
100% |
|
|
|
Accommodation |
Contracts |
Employment |
Services |
Vocational Associations |
Sum of Categories |
Total for All Complaints |
Percentage of all Complaints |
Resolved Cases: Details on Settlements
Breakdown of Commission Decisions