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Table 1: New Complaints Filed by Social Area and Grounds Cited

(Total = 3,492)

Accommodation

24

10

6

6

7

10

71

23

39

13

22

19

76

16

23

11

376

159

4.6%

Contracts

2

2

1

 0

7

5

5

3

1

2

 0

8

5

41

20

0.6%

Employment

246

150

23

25

24

126

1,404

351

174

87

261

5

761

11

378

758

80

4,864

2,473

70.8%

Services

53

78

18

4

8

121

381

149

38

14

79

8

379

4

53

85

21

1,493

752

21.5%

Vocational Associations

3

9

1

2

54

11

0

0

9

37

17

23

2

168

88

2.5%

Total Grounds[1]

328

249

49

35

39

266

1,915

539

254

115

373

32

1,261

15

464

894

114

6,942

3,492

100%

Percent (%) of
Grounds Cited

4.7%

3.6%

0.7%

0.5%

0.6%

3.8%

27.6%

7.8%

3.7%

1.7%

5.4%

0.5%

18.2%

0.2%

6.7%

12.9%

1.6%

100%

   

Percent (%) of
All Complaints
Filed

9.4%

7.1%

1.4%

1.0%

1.1%

7.6%

54.8%

15.4%

7.3%

3.3%

10.7%

0.9%

36.1%

0.4%

13.3%

25.6%

3.3%

     
 

Age

Ancestry

Association

Breach of Settlement

Citizenship

Creed

Disability

Ethnic Origin

Family Status

Marital Status

Place of Origin

Public Assistance

Race & Colour

Record of Offences

Reprisal

Sex[2]

Sexual Orientation

Sum of grounds

Total Complaints

Percent (%) of all Complaints Filed

Table 2: Monetary Damages in Settlements by Ground

 

Mediated

Conciliation

Total Cases Settled

Ground

Cases

Monetary Damages

Average

Cases

Monetary Damages

Average

Cases

Monetary Damages

Average

Age

48

$424,844.00

$8,850.92

29

$248,268.93

$8,561.00

77

$673,112.93

$8,741.73

Ancestry

26

$216,877.00

$8,341.42

20

$205,592.55

$10,279.63

46

$422,469.55

$9,184.12

Association

4

$28,600.00

$7,150.00

3

$31,916.39

$10,638.80

7

$60,516.39

$8,645.20

Breach of Settlement

3

$52,061.85

$17,353.95

0

0.00

0.00

3

$52,061.85

$17,353.95

Citizenship

5

$7,139.00

$1,427.80

4

$27,142.55

$6,785.64

9

$34,281.55

$3,809.06

Creed

29

$174,462.00

$6,015.93

20

$119,537.55

$5,976.88

49

$293,999.55

$5,999.99

Disability

313

$2,980,889.40

$9,523.61

147

$1,625,266.67

$11,056.24

460

$4,606,156.07

$10,013.38

Ethnic Origin

65

$454,429.00

$6,991.22

54

$447,410.54

$8,285.38

119

$901,839.54

$7,578.48

Family Status

31

$179,217.75

$5,781.22

19

$187,016.39

$9,842.97

50

$366,234.14

$7,324.68

Marital Status

17

$111,720.00

$6,571.77

9

$139,916.39

$15,546.27

26

$251,636.39

$9,678.32

Place of Origin

48

$258,257.00

$5,380.35

23

$189,110.55

$8,222.20

71

$447,367.55

$6,300.95

Public Assistance

6

$30,350.00

$5,058.33

1

$2,500.00

$2,500.00

7

$32,850.00

$4,692.86

Race & Colour

217

$1,580,756.72

$7,284.59

126

$1,391,097.48

$11,040.46

343

$2,971,854.20

$8,664.30

Record of Offences

3

$133,000.00

$44,333.33

1

$500.00

$500.00

4

$133,500.00

$33,375.00

Reprisal

76

$794,727.14

$10,456.94

48

$409,301.39

$8,527.11

124

$1,204,028.53

$9,709.91

Sex[3]

191

$1,406,170.78

$7,362.15

95

$755,175.00

$7,949.21

286

$2,161,345.78

$7,557.15

Sexual Harassment

n/a

n/a

n/a

18

$109,450.00

$6,080.56

18

$109,450.00

$6,080.56

Orientation sexuel

22

$86,679.00

$3,939.96

9

$68,582.99

$7,620.33

31

$155,261.99

$5,008.45

                   

Total des dossiers

1104

$8,920,180.64

$8,079.87

626

$5,957,785.37

$9,517.23

1730

$14,877,966.01

$8,599.98

Table 3: Cases Completed or Referred, by Disposition and Grounds

(Total = 2, 477)

Dismissed on the merits (s. 36)[4]

16

22

2

4

12

98

47

13

5

31

5

109

1

23

51

9

5

453

202

8.2%

Dismissed on pre-liminary objections
(Sec. 34)

14

6

1

3

2

10

63

17

9

4

13

2

42

5

13

20

 0

5

229

118

4.8%

Referred to Human Rights Tribunal

20

9

4

2

4

72

167

33

7

8

23

3

76

26

47

11

6

517

331

13.3%

Resolved

40

18

4

 0

2

15

156

41

19

8

30

5

103

36

71

6

9

563

288

11.6%

Settled

93

56

8

4

10

57

548

141

62

33

89

14

390

4

132

318

20

37

2,016

1,025

41.4%

Withdrawn

63

21

2

6

5

24

280

66

48

18

38

3

135

4

65

158

3

14

953

513

20.7%

Total[5]

246

132

21

15

27

190

1,312

345

158

76

224

32

855

14

295

665

49

76

4,732

2,477

100%

Percentage (%)

5.2%

2.8%

0.4%

0.3%

0.6%

4.0%

27.7%

7.3%

3.3%

1.6%

4.7%

0.7%

18.1%

0.3%

6.2%

14.0%

1.0%

1.6%

100%

   
 

Age

Ancestry

Association

Breach of Settlement

Citizenship

Creed

Disability

Ethnic Origin

Family Status

Marital Status

Place of Origin

Public Assistance

Race & Colour

Record of Offences

Reprisal

Sex[6]

Sexual Harassment

Sexual Orientation

Sum of grounds

Total Complaints

Percentage of all Complaints (%)

Table 4: Cases Completed or Referred, by Disposition and Social Area

(Total = 2,477)

Withdrawn by the Complainant [7]

23

1

408

72

9

513

20.7%

Settled by the Commission

35

2

871

113

4

1,025

41.4%

Resolved between Parties

15

1

229

38

5

288

11.6%

Dismissed based on Preliminary Objections (s.34)[8]

3

1

59

50

5

118

4.8%

Referred to Human Rights Tribunal (s. 36)

4

126

193

8

331

13.4%

Dismissed on the merits (s. 36)[9]

16

137

43

6

202

8.2%


Total

96

5

1,830

509

37

2,477

100.0%


Percentage (%)

3.9%

0.2%

73.9%

20.5%

1.5%

100%

 
 

Accommodation

Contract

Employment

Services

Vocational Associations

Total of Complaints

Percentage of all complaints (%)

Chart: Cases Completed or Referred by the Commission
2006 – 2007

(Total = 2,477)

Chart: Cases Completed or Referred by the Commission: 651 Decisions by the Commission (26.3%): Dismissed based on preliminary objections [section 34]1- 118 (4.8%); Dismissed based on insufficient evidence [section 36(2)]2 – 202 (8.2%); Referred to Tribunal [section 36(1)]3 -331 (13.4%). 1,826 Complaints Settled, Resolved by Parties or Withdrawn (73.7%): Settled by the Commission – 1,025 (41.4%); Resolved between parties- 288 (11.6%); Withdrawn – 513 (20.7%).

1 These cases were dismissed after a Commission decision based on written submissions. 

Complaints dismissed under section 36(2) of the Code include cases where the evidence did not warrant a hearing, or the procedure was not appropriate. Also included was the 22 cases (less than 0.9%) where the complainant did not participate in the Commission's investigation or the Commission's investigation or the Commission was unable to contact the complainant. 

330 complaints were reffered to the Human Rights Tribunal of Ontario (Tribunal) under section 36(1) or section 33(6) of the Code. One further complaint, which had previously been closed by the Commission, was referred to the Tribunal after reconsideration under section 37 of the Code


[1] Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed, and the corresponding percentages of total complaints exceed 100%.
[2] “Sex” includes sexual harassment, pregnancy, breastfeeding and gender identity.
[3] “Sex” includes pregnancy, sexual harassment, breastfeeding and gender identity.
[4] Complaints dismissed under section 36 of the Code include cases where the evidence did not warrant a hearing, or the procedure was not appropriate. This includes 6 cases (less than 0.5%) that were closed by the Commission that were dismissed because the complainant did not participate in the Commission’s investigation or the Commission was unable to contact the complainant.
[5]Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed.
[6] “Sex” includes pregnancy, breastfeeding, and gender identity.
[7] Some as a result of a term of settlement.
[8] These cases were dismissed after a Commission decision based on written submissions.
[9] Includes cases where the evidence did not warrant a hearing, the procedure was not appropriate, or, in 6 cases (less than 0.5%), those where the complainant did not participate in the Commission’s investigation or the Commission was unable to contact the complainant.

 

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